All Systems Under Maintenance
Please note that our systems are currently undergoing regular maintenance. We apologize for any inconvenience and thank you for your patience.
Get answers to all your questions about FeedUp’s platform, from how it works to safety measures and much more. Find what you need in our comprehensive FAQ.
To create an account, simply download the FeedUp app, open it, and follow the easy registration process. You'll need to provide your basic details, including your name, email, and a secure password.
Yes, you can update your account information at any time. Go to your profile settings, click on the gear icon on the top right, click on Account Settings and make the necessary changes.
No worries! On the login screen, click the "Forgot Password" link, and we'll guide you through the process of resetting your password.
No, each email address can only be associated with one FeedUp account.
Browse through our diverse menu, select your preferred dishes, add them to your cart, and proceed to checkout. Follow the prompts to confirm your order, and voilà – you're all set!
No, we do not have a minimum order amount. However, you may be subject to small order fees if your total is less than $15. This helps us maintain affordability while covering delivery costs.
Yes, you can place an order for a future date or time. FeedUp offers this flexibility, which is especially convenient for custom and catering orders, as well as subscription meal plans. Simply specify your preferred delivery date and time during the checkout process, and our Feeders will ensure your order is delivered as per your schedule.
We welcome custom orders! You can add specific requests or dietary preferences in the order notes during checkout, and our Feeders will do their best to accommodate them.
Absolutely! You can save your favourite Feeders to your profile for easy reordering.
You can track your order in real-time through the app. We'll provide updates from the moment it's confirmed until it reaches your doorstep.
Delivery times may vary depending on your location and order volume. You can track your order in real-time through the app for an accurate ETA.
If you encounter any issues with your delivery, please contact our support team through the app or email us at support@feedupnow.com. We'll assist you promptly.
Yes, all of our deliveries are contactless during checkout. Our drivers will follow your preferences for a safe and convenient experience.
Certainly! Feel free to add specific delivery instructions in the order notes, such as gate codes or preferred drop-off locations.
Please update your delivery address in the app as soon as possible to avoid any issues. If the order is already on its way, contact our support team for assistance.
Delivery hours may vary based on your location, availability of Feeders and the operating hours of our Feeders
We accept various payment methods, including credit/debit cards and mobile payment options. Your preferred method can be set up in your account settings.
There may be delivery fees or service charges, which are clearly indicated during the checkout process. Be sure to review your order summary before confirming.
Absolutely! You can apply valid promo codes and discounts during checkout to enjoy savings on your orders.
If you encounter any issues with your order, please contact our support team. We'll review the situation and assist you with refunds or replacements as necessary.
Yes, your payment information is secure with us. We use industry-standard encryption to protect your data.
FeedUp is committed to food safety. We work closely with our Feeders to ensure they adhere to strict hygiene and quality standards and local food regulations. All deliveries are handled with care and safety in mind.
You can filter the search menu based on dietary preferences and allergens. Additionally, each dish description includes ingredient details to help you make informed choices.
All of our deliveries are contactless for a safer and more convenient experience.
Absolutely! Our diverse menu includes a wide range of vegetarian and vegan and Halal dishes to cater to various preferences.
Your feedback is valuable to us. You can contact our support by emailing us at support@feedupnow.com. We're here to assist you promptly.
Absolutely! If you have more questions or need assistance, don't hesitate to contact us at support@feedupnow.com. Our team is ready to help.
You can follow us on social media or subscribe to our newsletter to receive updates, exclusive offers, and more. We love keeping our community informed!
Yes, we welcome passionate home chefs! You can apply to become a Feeder through our website. Join us in spreading the joy of homemade meals.
Yes, we welcome aspiring delivery drivers! You can apply to become a Server through our website. Join us in spreading the joy of homemade meals.
Get the FeedUp app for easy ordering and delicious homemade meals delivered to your doorstep.
